Training/3D Virtual Tours (Matterport)

Lesson 1

Download the Apps

Install Matterport Capture and your camera’s companion app and sign in.

Before you head to a property, make sure you have both apps installed on your phone.

Matterport CaptureMatterport Capture
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Insta360Camera App (e.g. Insta360)

A Matterport Capture

Download Matterport Capture from the App Store (iOS) or Google Play (Android). This is the app that controls the scan, stitches everything together, and uploads your final 3D tour.

B Your Camera's App (e.g. Insta360)

Download your 360 camera's companion app — for example, the Insta360 app. You'll use this for firmware updates and initial camera setup. Important: once you're ready to scan, you will only use Matterport Capture — close the camera's own app to avoid connection conflicts.

C Log In to Matterport

Open Matterport Capture and sign in. An admin will provide your login details. Make sure you can log in successfully before heading out to a property.

Pro tip: Do all your downloading and logging in while you're on Wi-Fi at the office. Don't waste time at the property fumbling with app installs.